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About IBOYA

FAQ

  • Q If any defective and broken bottles, how can you settle it for us?

    We will replace the defective and broken bottles in your next order. We will replace the defective and broken bottles in your next order.
  • Q How do you control the quality?

    We have strict QC quality control system, including  in-process inspection in every process and final inspection. In addtion, we do leak test for 3 times before packing. 
  • Q What is the normal Lead Time?

    1.  For stock products, goods can be arranged for you within 5-7 days after receiving your payment.
    2.  For mass production, lead time is around 35 days, and longer if surface handling is required.

  • Q Can you product bottles according to our designs?

    Yes! We have rich experience in developing custom models due to years of cooperation with big companies. As your reference, please see the chart below which show the process of our molding develpment.
  • Q Can we do printing or label printing on the bottles?

    Yes! Various of printing methods are available like silk screen, hot stamping, frost, color sprayer and lable sticker etc.
  • Q Can we get free samples?

    Yes!  If needed, free samples will be sent for you to test before you place the order. You can do freight collect, or pay the delivery cost to our paypal account.
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